About the Activity

With the Covid-19 pandemic casting a spotlight on the mental wellbeing of migrant workers in Singapore, HealthServe has set up a new crisis hotline to provide emotional support to migrant workers in distress.

As such, volunteers are needed to help man the hotline daily, from 20:00 to 08:00 (three shifts total, four hours per shift).

Our 24/7 crisis hotline is also featured on CNA - https://youtu.be/w65anuNNv88

Volunteer Positions

Crisis Hotline Volunteer

Skills required: Counselling & Mentoring, Other Skills Suitable for: First Timers, Open to All, Organisation or Groups Min. age: 23
1. Answer crisis support line in a compassionate and professional manner, in English or the language used by the callers

2. Project a non-judgmental attitude towards those requiring assistance

3. Provide appropriate assistance or intervention for crisis calls, following policies and procedures

4. Reliably adhere to assigned schedules with punctuality

5. Document calls correctly in the online tracking system, following procedures

A complete role description will be provided subsequently.
VOLUNTEER FOR THIS 200 openings

Point to note

1. All volunteers, regardless of background, would need to complete the in-house training.

2. Completion of training may not necessarily result in the deployment of the volunteer.
SUPPORTED CAUSES
Community
Health
Humanitarian
Social Service
CONTACT US

Peggy Leong

HEALTHSERVE LTD